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Synchronization logs

To help you monitor, troubleshoot, and validate the data exchange between Business Central and your webstore, the WooCommerce Connector keeps detailed logs that track the process of synchronizing data. The WooCommerce Connector keeps separate logs per webstore.

The logs provide insights into synchronization records, including errors, and reports.

The latest synchronization cues displays the date and time that the last synchronization job ran or experienced errors for each record type.

You can configure the length of time that the Woocommerce Connector is to retain activity log records.

To view the synchronization logs

  1. On the Business Manager or Sales Order Processor role centers, in the menu choose WooCommerce > Webstores.

    The Webstores page opens.

  2. In the FactBox page, under Synchronization Logs, select the cue for which you want to view the respective synchronization log.

To configure the activity log retention period

  1. Select Search (Alt+Q) Tell me what you want to do, enter woocommerce connector setup, and then choose the related link.

    The WooCommerce Connector Setup page opens.

  2. If multiple setups exist, select the setup that you want to configure, and then on the action bar, select Manage > Edit.

    The WooCommerce Connector Setup page opens.

  3. In Activity Log Retention, specify how long you want the WooCommerce Connector to retain activity log records, for example, for 30 Days, specify 30 Days.

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