Pull synchronization start date for orders

The WooCommerce Connector provides the capability to specify the date on which to start synchronizing sales orders.

For example, if you have entered orders from WooCommerce into Business Central through December 31st, you can specify January 1st as the date on which you want the WooCommerce Connector to start synchronizing orders between Business Central and your webstore.

When to configure the start date

Configure the pull synchronization start date for orders in the following scenarios:

• During initial WooCommerce Connector setup
• After resetting synchronization tracking
• When you want to exclude historical orders from synchronization

If the field is not set, the connector may synchronize all available orders unless incremental tracking already exists.

How order synchronization works

The WooCommerce Connector determines which orders to synchronize based on the following logic:

• If orders have already been synchronized, the connector uses the last modified timestamp to retrieve only new or updated records.
• If no prior synchronization exists, the connector uses the pull synchronization start date for orders to determine the starting point.
• If both values are empty, all available orders may be retrieved.

During synchronization, WooCommerce returns only orders that were modified after the calculated date.

What happens when you change the start date

When you update the pull synchronization start date for orders, the WooCommerce Connector resets synchronization tracking for orders.

As a result:

• The next synchronization starts from the new start date
• Previously tracked synchronization history is cleared
• Subsequent synchronizations resume incremental updates

This behavior ensures that orders are re-evaluated based on the updated date without conflicts from earlier tracking.

To configure the pull synchronization start date for orders

1. Select Search (Alt+Q) , enter woocommerce connector setup, and then choose the related link.

   The WooCommerce Connector Setup page opens.

2. If multiple setups exist, select the setup that you want to configure, and then on the action bar, select Manage > Edit.

   The WooCommerce Connector Setup page opens.

3. On the Synchronization FastTab, under Pull Synchronization Start Date, in Order, enter the date on which you want the WooCommerce Connector to start synchronizing orders.

Related information

Orders
Synchronize orders
Pull synchronization start date for return orders

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