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All rights reserved | Synfynal © 2026
Effective date: May 6, 2026
Synfynal ("Synfynal", "we", "us", or "our") provides a WooCommerce Connector for Microsoft Dynamics 365 Business Central and operates the website located at www.synfynal.com, including related pages, support resources, demo requests, and contact forms (together, the "Service").
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information. It also explains the choices and rights that may be available to you depending on where you live.
This Privacy Policy applies to personal information we process as a business or controller, such as information collected through our website, demos, support, billing, and business communications. When Synfynal processes personal information from a customer’s WooCommerce store, Microsoft Dynamics 365 Business Central environment, or other connected systems on behalf of that customer, Synfynal generally acts as a processor or service provider under the customer’s instructions. That processing is governed by our customer agreement, data processing addendum, or other applicable contract with the customer.
We may collect information that you choose to provide to us, including:
Depending on how a customer configures the Service, the Connector may process data from WooCommerce, Microsoft Dynamics 365 Business Central, and related systems. This may include:
Customers are responsible for ensuring they have the right to provide this data to Synfynal and for giving any notices or obtaining any consents required from their own customers, employees, or users.
When you visit our website or use the Service, we may automatically collect certain technical information, including:
We use personal information for the following purposes:
Where laws such as the GDPR or UK GDPR apply, we rely on one or more of the following legal bases:
We may use cookies, pixels, local storage, analytics tools, and similar technologies to operate the website, remember preferences, understand website usage, improve the Service, and measure marketing effectiveness.
Some cookies are necessary for the website or Service to function. Where required by law, we will ask for your consent before using non-essential analytics, advertising, or tracking cookies. You can manage cookies through your browser settings and, where available, through our cookie banner or preference center.
If we use Google Analytics or similar analytics tools, those providers may process information such as device identifiers, usage data, approximate location, and interactions with our website. You may be able to opt out through browser settings, provider tools, or our cookie preferences.
We may disclose personal information to:
We do not sell personal information in the ordinary meaning of the word. We also do not use customer store/order data processed through the Connector for cross-context behavioral advertising. If our practices change, we will update this Privacy Policy and provide any legally required choices.
For personal information that we process on behalf of a customer through the Connector, the customer is generally the controller or business, and Synfynal is generally the processor, service provider, or contractor. We process that data only to provide the Service, follow the customer’s documented instructions, maintain security, troubleshoot issues, comply with law, and perform other activities allowed by the applicable customer agreement or data processing addendum.
Customers should not use the Service to process sensitive personal information, protected health information, payment card data, government identification numbers, or other regulated data unless their agreement with Synfynal expressly allows it and appropriate safeguards are in place.
We may process and store personal information in the United States, Canada, the European Economic Area, the United Kingdom, or other countries where we or our service providers operate. These countries may have data protection laws that differ from those in your location.
Where required, we use appropriate safeguards for international transfers, such as standard contractual clauses, data processing agreements, transfer risk assessments, or participation by relevant providers in recognized data transfer frameworks.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
In general:
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include access controls, encryption where appropriate, secure authentication, logging, monitoring, backups, and vendor review.
No method of transmission or storage is completely secure. Customers are responsible for protecting their own credentials, API keys, WooCommerce accounts, Microsoft Dynamics 365 Business Central environments, and connected systems.
Depending on where you live, you may have rights to request access to, correction of, deletion of, portability of, or restriction of certain personal information. You may also have the right to object to certain processing, withdraw consent, opt out of marketing, opt out of certain sales, sharing, targeted advertising, or profiling, and appeal a decision we make about your request.
To exercise privacy rights, contact us using the details below. We may need to verify your identity before responding. If your request relates to personal information controlled by one of our customers, we may direct you to that customer or assist the customer in responding, depending on the circumstances.
You can opt out of marketing emails by using the unsubscribe link in the email or contacting us. Even if you opt out of marketing, we may still send transactional, support, security, billing, or administrative messages.
Some U.S. state privacy laws require specific disclosures. Depending on your location and whether a law applies to Synfynal, you may have rights to know/access, delete, correct, obtain a copy of, or opt out of certain uses of personal information.
We do not knowingly sell personal information or share personal information for cross-context behavioral advertising based on customer data processed through the Connector. If we use advertising or analytics tools on our website in a way that qualifies as a "sale", "sharing", or "targeted advertising" under applicable law, we will provide a method to opt out.
The Service is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate action.
Our website and Service may link to or integrate with third-party websites, platforms, applications, and services, including WooCommerce, WordPress, Microsoft Dynamics 365 Business Central, payment providers, scheduling tools, analytics providers, and social media platforms. We are not responsible for the privacy practices of third parties. Please review their privacy notices and settings.
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. If changes are material, we may provide additional notice, such as by posting a notice on our website, sending an email, or providing notice through the Service.
If you have questions about this Privacy Policy or want to exercise privacy rights, contact us at:
All rights reserved | Synfynal © 2026